For many travelers, selecting a hotel is an important travel decision that requires careful thought and consideration. A hotel’s location, amenities, and overall level of hospitality can impact the experience a guest has during their stay. As part of the research process, a traveler may seek out reviews from previous guests on popular travel review sites like Tripadvisor. For hotels looking to attract travelers with high standards, it’s important to consider how they can elevate the customer experience through the use of technology.
While choosing a hotel, travelers should keep in mind that the experience will be largely dictated by how the property is managed and operated. Some nations have laws and regulations defining how hotels are rated, while others rely on industry certifications and guest feedback to define a hotel’s quality.
To determine the best hotel, a traveler should start with their desired vacation experience and consider their individual needs. For example, a family might prioritize a hotel that offers kids clubs and childcare services. While a solo traveler might prefer a hotel with a spa or nearby fitness center. Travelers should also take into account the hotel’s location and price range when making their decision. While a centrally located hotel can provide unmatched convenience, this often comes with a higher price tag.
Some hotels are also known for offering unique experiences that can be a draw for some travelers. For instance, the Crosby Street HotelOpens in a new window in SoHo is a firmdale hotel that features eclectic design and personalized service. Similarly, the Whitby HotelOpens in a new window in Midtown Manhattan brings boutique charm to NYC.
Other hotels are known for their luxury, and have been favored by celebrities and other A-listers. For a luxurious getaway, Kim Kardashian and Meghan Markle are regulars at the Mandarin Oriental. This hotel features a pristine location on the edge of Central Park and offers some of the city’s most stunning rooms.
While The Plaza remains an iconic option in New York City, other hotels offer sleek suites and splashy aesthetics that will appeal to a variety of travelers. The Four Seasons New York is another hotel that appeals to a diverse group of travelers with its spa, fine dining, and rooftop terraces.
For a more intimate stay, the Mercer in SoHo is a luxury hotel that feels like a private townhouse residence. Rooms feature bespoke wallpaper, oversized windows, and elegant furnishings that exude luxury. The hotel also has a restaurant that is reserved for hotel guests only. Guests can enjoy a glass of wine and a snack at the lounge. Other amenities include a screening room, a speakeasy-inspired bar, and a 60-foot domed rooftop tempietto.