From glam boutique hotels in the city’s trendiest neighborhoods to opulent luxury stays close to NYC’s top attractions, there is a hotel out there for every kind of traveler. Despite the fact that hotels are often only a temporary place to lay one’s head, their overall experience is incredibly important for guests’ enjoyment of their trip. The best hotels, whether in the form of a swanky NYC splurge or an affordable downtown retreat, are designed to make each and every guest feel at home.
From old-world building revamps and hip new openings to Covid-related closures, there is always something to do in the hotel scene. Whether it’s an old-school gem like the Plaza (of Eloise fame) or a trendy space with incredible skyline views, there are plenty of hotels in NYC to please all travelers.
Among the best hotels in NYC are those that offer a combination of luxurious amenities and cozy, comfortable accommodations that make each stay an unforgettable experience. This can include everything from a well-equipped gym and spa to a full-service restaurant or gourmet room service. In addition, a good hotel can also provide helpful concierge services and an attentive staff that will make every guest feel special.
A hotel’s location is another factor that is often considered in the selection process, particularly when traveling for work or leisure. Having easy access to public transportation or a taxi line makes it easy to get around the city and explore the sights and sounds that are so much a part of New York’s charm.
In addition, many travelers are influenced by online reviews in making their hotel choices. In order to encourage positive feedback, it is important for a hotel to keep their GMB profile updated with recent photos and accurate descriptions of their property and amenities. It’s also beneficial to have a system in place that allows guests to leave a review at the time of check-out, when their experiences are fresh in their minds.
Lastly, it’s crucial to respond to both positive and negative reviews in a timely manner. This demonstrates to potential customers that the hotel values their input and works hard to maintain a high customer satisfaction rating. It also helps build trust and credibility for the brand and can ultimately lead to increased bookings.
Getting more hotel reviews is an essential aspect of any hotel’s marketing strategy. In addition to having a strong presence on online booking websites, hotels can use tools like DigitalGuest to share direct links to popular review platforms in their follow-up messages with guests after they’ve checked out. This helps make it simple for guests to give their feedback and increases the likelihood of a positive testimonial. These positive testimonials can then be used in your marketing campaigns and on your website to convince prospective guests that your hotel is the perfect choice for their next getaway.